Christmas Shipping Deadlines

The dates below indicate the final date to place an order to have the best chance for it to arrive before Christmas day in your chosen delivery country. Although these dates include a few buffer days, there are no guarantees orders will arrive in time, especially due to worldwide shipping and logistic delays. For the best chance of delivery, place your orders as early as possible. Orders with personalisations, or back-orders will need to be ordered a few days prior to the final date indicated to take into account processing time.

SHIPPING OPTION NEW ZEALAND AUSTRALIA SOUTH PACIFIC, ASIA, NORTH AMERICA, UK & EUROPE REST OF THE WORLD
DOMESTIC Friday 20 December      
ECONOMY   Friday 29 November Monday 25 November Friday 22 November
COURIER-SELECT   Friday 29 November    
COURIER   Monday 9 December Friday 6 December Friday 29 November
EXPRESS   Monday 9 December Monday 9 December Monday 9 December

*DELIVERY OUTSIDE MAJOR TOWNS AND CITIES, INCLUDING TO AND FROM RURAL OR REMOTE AREAS WILL TAKE LONGER.
CUT OFF DATES ARE TARGETS ONLY.

Cut-off dates are targets only. Sending by the Christmas cut-off dates gives you the best chance to get your item where it needs to be for Christmas and are correct as of 1 October 2023, but may change due to unforeseen service impacts.

Please be aware that items that are sent via Express International services are subject to additional security checks as part of the export process from New Zealand. These additional checks may include physical examination of the contents of your item and are undertaken by our delivery partner for this service, DHL Express. Where items are gift wrapped, they may be unwrapped or opened to complete these inspections. Where this does occur, best efforts will be undertaken to ensure that gift wrapped items are rewrapped, however this may not always be possible.