Shipping Information

Orders are processed Monday – Friday, with the exclusion of New Zealand public holidays. For orders placed and processed you will receive a completed order notification, however your item may not ship from our warehouse immediately. Once your order dispatches from our warehouse, you will receive a email with your tracking information.

New Zealand

• $5 flat rate anywhere in New Zealand (Please Note, Over Sized or Drop Ship Products may incur additional freight charges)
• Fully Tracked signature required delivery
• 1-2 working days standard delivery time (Rural Delivery – additional 1-2 working days, Drop ship Items additional days as indicated on individual product)
• Can deliver to New Zealand P.O Boxes

Australia

• Air Satchel Tracked.
  • 4-10 working days delivery time
  • Starting rate of $10
  • This service does not require a signature on delivery.  If no-one is home, it will be left on the premises.
• eParcel.
  • Estimated 2-6 working days for major cities
  • Starting rate of $17
  • All other areas will incur an additional 1-3 working days delivery time
  • eParcel must be signed for and additional customer order notes that state/request otherwise will not be applicable

Australia Post eParcel is a direct entry service to Australia. Customers can take control over the delivery of their goods using the AusPost MyPost Services. eParcel is a tracked service, and can be delivered to P.O Boxes and Rural Australian addresses. Please note this service is only available for orders under $1000.

(Please Note, Over Sized or Drop Ship Products may incur additional freight charges)

United States of America

• Air Satchel Tracked.
  •  8-16 working days delivery time
  • Starting rate between $13 and $22.25 up to 500g.
  • This service does not require a signature on delivery.  If no-one is home, it will be left on the premises.
• Economy Courier.
  • 4-7 working days delivery time
  • Starting rate between $36.80 and $40.15 up to 500g.
• Express Courier.
  • 2-5 working days delivery time
  • Starting rate between $70.70 and $93.25 up to 500g.
  • Please note Express Courier cannot deliver to P.O Boxes

 United Kingdom

• Air Satchel Tracked.
  •  8-16 working days delivery time
  • Starting rate between $13 and $22.25 up to 500g.
  • This service does not require a signature on delivery.  If no-one is home, it will be left on the premises.
• Economy Courier.
  •  4-7 working days delivery time
  • Starting rate between $36.80 and $40.15 up to 500g.
• Express Courier.
  • 2-5 working days delivery time
  • Starting rate between $70.70 and $93.25 up to 500g.
  • Please note Express Courier cannot deliver to P.O Boxes

International Rest of World

• Air Satchel Tracked
  • 8-16 working days delivery time
  • Starting rate between $13 and $22.25 up to 500g.
  • This service does not require a signature on delivery.  If no-one is home, it will be left on the premises.
• New Zealand Post Economy Courier
  • 4-7 working days delivery time
  • Starting rate between $36.80 and $40.15 up to 500g.
• New Zealand Post Express Courier
  •  2-5 working days delivery time
  • Starting rate between $70.70 and $93.25 up to 500g.
  • Please note Express Courier cannot deliver to P.O Boxes

About Shipping Options

• Flat Rate – (New Zealand Only) Tracked signature required delivery option
• eParcel – (Australia Only) Tracked Signature Required, with authority to leave parcel without signature if delivery location is safe and secure
• Air Satchel Tracked – Tracking updates at picked up, processed, and delivered. Available for packages up to 2kg, with an order value no greater than $250. Delivery is only available to select countries. This service does not require a signature on delivery.  If no-one is home, it will be left on the premises.
• Economy Courier – Signature required delivery with full tracking updates. Delivery time of 4-7 working days
• Express Courier – Signature required delivery with full tracking updates. Delivery time of 2-5 working days

Please note not all delivery options are available to every country.

Can I track my order?

Every order will be given a delivery tracking number, which will be included with your order dispatch notification email. Simply click the link and all available tracking information for your order will be displayed.

Where is my order?:

Your order should arrive within the specified shipping time periods*. You will receive a dispatch notification once the order has left our warehouse. An order undelivered worldwide within 30 days will need to have an inquiry raised with our shipping partners to ensure relevant measures can be taken to retrieve the order. After 30 days the goods will be deemed to have been fully supplied. If you have not received your order please contact us within 30 days (between day 27-29 is ideal) from your dispatch email.

*Please note the specified shipping times are subject to delays due to Covid-19 and postal network disruptions.

Delivery Charges

You will be charged the greater of:

• The actual weight of your parcel
• The volumetric weight of your parcel

This includes additional packaging required to safely transport the goods to your destination. By making a purchase, you agree that you accept the shipping charges that have been notified to you during the checkout.

The delivery charges referred to in our Shipping Information do not include any applicable importation charges, such as taxes, duties and other customs charges. When delivery is to a country other than New Zealand, you are responsible for all such taxes and duties.

We do not guarantee that taxes and duty will not be levied and in the event of this happening they are the responsibility of you, the purchaser.  Every legal effort is made by Champions of the World to minimise the likelihood of local (destination country) taxes and duties being imposed.  If you, the customer, refuses to pay the customs duties, the goods will be returned to Champions of the World, at which point we will then refund the order less any customs and freight charges incurred. Please visit the New Zealand Customs Service Website for more information on customs fees.