I’M HAVING TROUBLE SIGNING INTO MY ACCOUNT
If you want to see or track your orders, you need to sign into your account to access this information.
If when logging in you receive a message that says your email address/password isn’t recognised, please follow the below steps.
- Make sure you are using the same email address and password you registered with.
- If you cannot remember your password, click on the ‘forgotten password’ link on the sign in page. You’ll be prompted to enter your email address.
- We will then send you an email with a link that will allow you to reset your account password.
- If you enter your email address and/or password incorrectly three times, your account will be locked. You will then need to contact us via email to reset your account.
- If after this you still can’t sign in, contact our Customer Service Team, providing as much detail as you can to ensure we can resolve the issue as quickly as possible
HOW CAN I UNSUBSCRIBE FROM YOUR EMAILS/NEWSLETTERS?
If you no longer wish to subscribe to our emails, you can unsubscribe simply by clicking on the unsubscribe link in the bottom of one of our emails.
If you change your mind later and want to subscribe again, you can resubscribe here.